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At Arlington Community Federal Credit Union, your safety and well-being comes first。We monitor all accounts for fraud and suspicious activity, but we want to make sure you are aware of fraud prevention so you can protect yourself。That is why we recommend that you never provide any individual's private information over the phone or email, and that we keep you updated on current fraud schemes。
How do you combat fraud
The most important thing you can do to protect yourself is to put a freeze on your credit report。This will make it more difficult for fraudsters to open loans and bank accounts in your name。
You can place freezers in these links for free。
How does the ACFCU combat fraud
- We will never ask you for personal information, including your full Social Security number or password, for non-verification purposes。
- ACFCU has an enhanced fraud prevention system with automated call, text and email options for you to receive notifications and check for suspicious activity and transactions。
- You can immediately text the command words provided, interact with the automated phone system, or talk to a live agent。
- We ask that you keep your contact information up to date so that we can easily reach you and alert you。
- If at any time you suspect a communication from the ACFCU, please call 703-526-0200 To verify its validity - we are with you and your well-being is our number one priority。
Make sure your account is protected
Verify your account information today。
Protect your account by making sure your contact information, especially your mobile number, is up to date。With up-to-date contact information, we can notify you of potential fraud situations。
Things to pay attention to
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Unusual account activity
- We encourage all members to regularly check their account transactions for any activity they are not aware of, including fraudulent deposits。
- These deposits are often returned as counterfeit money after the fraudster has withdrawn them, leaving you responsible for the money。
- If you notice a suspicious transaction, protect yourself by notifying the ACFCU immediately of potential fraud。
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撇脂
Swiping captures magnetic information from a credit or debit card and uses it for fraudulent purposes。To help prevent your card from being swiped。
- Don't use ATMs or credit card machines that look tampered with。
- When you enter your PIN at an ATM or credit machine, protect your PIN with your hand。
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Phishing site
Phishing scams include "fraudulent" emails and fraudulent websites that look as if they are sent by someone or an organization you already know and ask you to provide or "verify" your personal and private information (passwords, credit card numbers, account numbers, etc.)。To avoid phishing。
- Use caution when using the Internet and responding to phone solicitations。
- Be suspicious of any email marked urgent and asking for personal information。
- Don't click on links in emails that you're not sure are authentic。
- 寻找 "http://" Appear in front of the URL when providing your debit or credit card information。
- Review your statements regularly。
- Be skeptical of emails that claim to be from your financial institution and ask you for information。
- Install a firewall and anti-spyware software on your computer。
- Update your browser's security patches regularly。
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Industrial Securities
SMiShing is a combination of "SMS" (the technical term for texting) and "phishing", using text messages to get an individual to give up their personal information to a "SMiSher"。To avoid SMiShing。
- Never respond to a text message asking for personal, private information。If we notice suspicious activity on your account, we'll call or text you and you'll be instructed to answer questions about your recent card activity。
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Identity theft
Identity theft, the fastest growing crime in the United States, occurs when someone steals someone else's personal, private information and then pretends to be that person。Minimize your risk of identity theft。
- Never give out personal information over the phone/Internet unless you initiated the transaction。
- Don't carry your Social Security card in your wallet。
- Make copies (front and back) of all cards and information you carry with you in case your wallet is stolen and keep it in a safe place。
- Destroy all unused pre-approved credit card offers immediately。
- Get your mail out of your mailbox promptly every day, and if you plan to be out of town for a long time, ask the post office to hold your mail until you return。
- Check your free credit report annually to make sure all the information is accurate。
Other common scams
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Teller's check scam
This scam involved the distribution of promissory notes that appeared to be from the ACFCU but were in fact fraudulent。If you receive an unexpected ACFCU promissory note, please contact us immediately before depositing it to determine if it is legitimate。
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The grandparent scam
The long-running scam targets older victims, pretending to be their grandchildren and asking them to wire them money for emergencies without providing much detail。They might say things like "Please don't tell Mom or Dad" or "My nose is broken, so I might sound weird"。
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Jury assignment scam
Scammers impersonate justice officials or police officers and call people with deceptive law enforcement phone numbers or names to let them know they are out of jury duty and owe a fine。
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Medical insurance scam
In 2019, the federal government replaced Medicare cards featuring enrollees' Social Security numbers with an 11-digit identification number to help protect seniors from identity theft。Now, scammers are trying to trick people into giving them new 11-digit identification numbers so they can take over their identity。
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Sweetheart scam
This usually involves a dating site account that creates a profile with fake information and photos that couldn't be better。Once the target is identified, the scam often escalates to the thief blowing the whistle on money issues and may include asking for funds so that he or she can meet you in person or help a sick relative。
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The IRS scam
These scammers claim that victims owe money to the IRS and must pay it promptly or face arrest, deportation, or loss of their driver's licenses。Sometimes, callers become aggressive, warning people that if they don't pay immediately, the sheriff or local law enforcement will show up at their door。 The IRS will never call you to make an immediate payment over the phone, threaten to bring in the local police, ask for a credit or debit card number over the phone, or ask you to use a specific payment method to pay your taxes。
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Tech support scam
This scam can happen through phishing emails, phone calls, pop-up ads, or by showing a locked screen on your device and providing a phone number to fix it。Legitimate customer, security, or technical support companies do not initiate unsolicited contact with individuals。
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Friend/relative cheated in hospital
This scam is when someone contacts you, claiming to be a friend or relative, who tells you they are in a hospital in a foreign country and cannot leave without paying for surgery。They encourage you to wire money to a foreign bank account that is actually owned by the fraudster。
Protect yourself from fraud。If you have any questions or concerns, please contact the ACFCU directly via your mobile or online banking security information, or send an email to acfcu@dctdsj.com1 (Email is not secure, so don't include any personal information), or call: 703.526.0200 x4.
细则
While we do monitor for fraud or suspicious activity and may proactively contact you, we will never call you to ask for confidential information, such as your entire account number or password。Please contact us。703.526.0200 x4, if you have provided confidential information。Information and data fees may apply。
1Please do not submit your account number or Social Security number via email or contact form。If information is transmitted over the Internet, there is a risk that the information sent will be lost。